Privacy Policy

PRIVACY POLICY – POLYGUARD INDUSTRIES

Effective Date: 05/03/2026
Last Updated: 05/03/2026

Polyguard Industries (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://polyguardindustries.com/ and interact with our industrial piping and polyurethane services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


1. INFORMATION WE COLLECT
We collect information that helps us provide specialised engineering and manufacturing
services to you.

● Personal Information: When you fill out a “Contact Us” form or request a quote, we may collect your name, business email address, phone number, company name, and job title.
● Project Data: Information regarding your specific wear challenges, piping specifications, and project locations provided during enquiries.
● Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve website performance.


2. HOW WE USE YOUR INFORMATION
We use the collected data for the following business purposes:

● Service Delivery: To provide quotes for polyurethane-lined spools, polyethylene products, and custom wear solutions.
● Communication: To respond to technical enquiries or follow up on project delivery and logistics.
● Marketing: To send occasional updates on new products or industry innovations (you may opt-out at any time).
● Website Optimisation: To analyse traffic and ensure our site is accessible to our global industrial partners.

3. DISCLOSURE OF YOUR INFORMATION
We do not sell your data. We may share your information with:

● Logistics Partners: Freight and shipping companies required to deliver products to your site (e.g., Rio Tinto or FMG project sites).
● Technical Consultants: Specialised engineers or sub-contractors if required for your specific project scope.
● Legal Compliance: If required by Australian law or to protect our rights and safety.

4. COOKIES AND TRACKING
Our website uses cookies to enhance user experience.
● Analytics: We use tools like Google Analytics to see how users interact with our site.
● Management: You can set your browser to refuse cookies, though some parts of our site (like quote forms) may function differently.

5. DATA SECURITY
We implement industry-standard physical, electronic, and managerial procedures to safeguard your data. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

6. INTERNATIONAL DATA TRANSFERS
Polyguard Industries is based in Welshpool, Western Australia. While we serve a global market, your data is primarily stored on servers located in Australia. If we work with international logistics or technical partners, we ensure they adhere to equivalent privacy standards.

7. YOUR RIGHTS (Australian Privacy Principles)
Under the Privacy Act, you have the right to:
● Access: Request a copy of the personal information we hold about you.
● Correction: Request that we update or correct any inaccurate information.
● Complaints: If you believe we have breached the APPs, you may lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC).

8. CONTACT US
For any questions regarding this policy or to exercise your data rights, please contact our Privacy Officer:


Polyguard Industries Unit 2/18 Colin Jamieson Dr
Welshpool WA 6106, Australia
Phone: +61 8 9350 5920
Email: enquiries@polyguardindustries.com

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